Privacy Policy & Terms of Service

1. Information We Collect

When you submit an inquiry through our website — via the contact form, the "Request a Custom Quote" button on a project page, or the "Request Custom Solution" form on our Services page — we collect the information you provide, which may include your name, email address, phone number, service category of interest, and details about your project or facility.

2. How We Use Your Information

• To respond to your inquiry and provide a quote or consultation.
• To communicate with you about a project, service, or maintenance contract.
• To improve our services and website based on the types of requests we receive.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Form Submissions & Third-Party Services

Our contact form is processed through Formspree, a third-party form-delivery service, which forwards your submission to our team's email inbox. Formspree's own privacy practices govern the handling of data in transit; we recommend reviewing their policy if you have questions about that step specifically.

4. Data Retention

We retain inquiry and project information for as long as reasonably necessary to respond to your request, deliver a contracted project, and maintain business records for warranty, AMC, and compliance purposes.

5. Your Rights

You may request access to, correction of, or deletion of the personal information you've shared with us by emailing hvace.sales@gmail.com.

6. Contact Us

Questions about this Privacy Policy can be directed to HVAC Enterprise, Mollem Bhat, Saligao, Goa 403511, or via hvace.sales@gmail.com / +91 80102 04704.

1. About HVAC Enterprise

HVAC Enterprise is a Goa-based, ISO 9001:2015 certified and MSME-registered HVAC contractor providing design, supply, installation, commissioning and annual maintenance (AMC) services for commercial, institutional and industrial climate systems.

2. Website Use

This website is provided for informational purposes — to showcase our completed projects, service capabilities, and to let prospective clients request a quote. Content, including project descriptions, specifications and photography, reflects our work to the best of our knowledge at time of publishing and is provided "as is" without warranty of completeness.

3. Quotes & Inquiries

Submitting a quote request through this website does not constitute a binding contract. All project scopes, pricing, and timelines are confirmed separately in writing following a site survey and formal proposal.

4. Project Engagements

Any HVAC design, supply, installation, or AMC engagement undertaken by HVAC Enterprise is governed by the specific agreement, purchase order, or contract signed between HVAC Enterprise and the client for that project — not by this website's general terms.

5. Intellectual Property

Project photography, logos, and written content on this site belong to HVAC Enterprise or are used with the permission of the respective client, and may not be reproduced without written consent.

6. Limitation of Liability

While we make every effort to keep information on this website accurate and current, HVAC Enterprise is not liable for decisions made solely on the basis of website content without a formal consultation or written proposal.

7. Changes to These Terms

We may update this Privacy Policy and these Terms of Service from time to time to reflect changes in our practices. The "Last updated" date above reflects the most recent revision.

8. Governing Law

These terms are governed by the laws of India, with jurisdiction in Goa.